Request an Ombudsman

You should request an ombudsman if you need advocacy resources for someone living in a long-term care community, reach out to your ombudsman.

We serve the following counties and areas in Missouri:

South County, Jefferson County, and Southeast Missouri

Photo of Jen Joy

Jen Joy, MSW, CDP

Regional Ombudsman Coordinatorjjoy@voycestl.org314-919-2406

Serving South County, Jefferson County, and Southeast Missouri.

North St. Louis County and Franklin County

Photo of Katie Morrison

Katie Morrison, MSG, CDP

Regional Ombudsman Coordinatorkmorrison@voycestl.org(314) 919-2409

Serving North St. Louis County and Franklin County

West St. Louis County and parts of Southeast Missouri

Kayla Peniston

Kayla Peniston, MSW, CDP

Regional Ombudsman Coordinatorkpeniston@voycestl.org(314) 919-2413

Serving West St. Louis County and parts of Southeast Missouri

Southeast and Northeast Missouri

Photo of Chien Hung

Chien Hung, MSW, MA-G, RYT

Program Directorchung@voycestl.org(314) 919-2411

Serving the Northeast Missouri counties of Adair, Clark, Knox, Lewis, Lincoln, Macon, Marion, Monroe, Montgomery, Pike, Ralls, Randolph, Schuyler, Scotland, Shelby and Warren and the Southeast Missouri counties of Bollinger, Butler, Cape Girardeau, Carter, Dunklin, Iron, Madison, Mississippi, New Madrid, Pemiscot, Perry, Reynolds, Ripley, St. Francois, Ste. Genevieve, Scott, Stoddard, and Wayne.

St. Louis City

Photo of Lisa Smith

Lisa Smith, MPH, CDP

Lead Regional Ombudsman Coordinatorlsmith@voycestl.org(314) 919-2404

Serving St. Louis City and Central St. Louis County

Program Director

Not sure which ombudsman to reach out to? Call Chien Hung, MSW, MA-G, RYT.

Photo of Chien Hung

Chien Hung, MSW, MA-G, RYT

Program Director chung@voycestl.org(314) 919-2411

Other Counties and States

Not from our area? Find your ombudsman at Consumer Voice.